Pathway to Employment - Customer Services Prog: E3 Customer Services
Course summary
Code: R261149F
Location: Rochester Adult Education Centre
Cost: £0.00 to £392.00
Starting: Tuesday 03 November 2026
Duration: 4 sessions over 4 week(s)
Time: 09:45
By continuing you confirm that you are 19 or over on 31 August and have agreed to the the Terms and conditions
Description
This course is designed for those who are interested in working in the customer services field. You will also look at how to provide good customer service in a variety of work settings. You will complete a portfolio of work during the course which leads to a City & Guilds Entry 3 Award in Introduction to Customer Service.
Please note: This course can also be taken as part of the Customer Service Programme, where learners attend Customer Services on Tues and Wed, Employability on Thurs and Digital Skills (Word) on Fridays.
Location
Rochester Adult Education Centre
Rochester Community Hub
Eastgate
Rochester
ME1 1EW